Frequently Asked Questions

What are medical billing services?

Medical billing services help practices prepare and submit claims, post payments, follow up on outstanding balances, and resolve billing issues. May Medical Solutions supports these administrative tasks so your team can spend more time on patient care.

How do you ensure accurate coding and compliance?

We review claims for completeness, check coding against the documentation provided, and flag discrepancies for clarification. Our workflows take payer requirements and applicable privacy standards into account; accurate clinical documentation remains an essential part of the process.

How do you manage Accounts Receivable (AR)?

We review outstanding balances, organize follow-up by claim status and age, and work through unpaid or denied claims. Regular reporting helps your practice understand what is pending and which items need attention.

What technology do you use for billing solutions?

We adapt our billing workflows to your practice’s EHR and practice management systems. As a Tebra Partner, we also help practices explore EHR solutions that fit their needs. We review your current setup during onboarding.

How do you speed up and improve claims processing?

We focus on complete claim information, timely submission, tracking payer responses, and prompt follow-up on errors or denials. Processing times still depend on payer requirements and the details of each claim.

How does your service add revenue capture for a medical practice?

We help identify missing claim information, follow up on outstanding payments, and review recurring denial patterns. These steps can help reduce avoidable billing gaps and give your practice a clearer view of its revenue cycle.

What kind of support do you offer after the implementation?

Our team provides ongoing billing support, claim follow-up, and communication about issues that require your input. We agree on reporting, points of contact, and the scope of support with your practice.

What measures do you take to ensure billing transparency?

We provide reporting on claim status, payments, outstanding balances, and denial activity. Our team explains follow-up work and flags items that need your practice’s review so you can track progress.

How long will it take to see the results?

Timing varies based on your claim volume, existing accounts receivable, payer response times, and onboarding needs. After reviewing your workflow, we can discuss realistic milestones and how progress will be measured.

How do I get started with your services?

Call (832) 403-5814 or email info@mayorg.com to arrange a consultation. We’ll discuss your specialty, current billing setup, and priorities, then outline the next steps for your practice.

Do you offer specialty-specific billing services?

Yes. We support a range of specialties, including mental health, cardiology, urgent care, internal medicine, and more. Our workflows are tailored to the documentation, billing needs, and payer requirements of your specialty.